Some purchases from the App Store, iTunes Store, Apple Books, or other Apple offerings may be eligible for reimbursement. You can use any tool with an internet browser to request money back.
How to request money back
Tap or click on “I’d want to,” then pick out “Request a refund.”
iPhone displays the Report a Problem website in which you can request a reimbursement. After you’ve chosen to Request a refund, determine the cause of why you’re asking for the refund.
Choose the purpose why you need a refund, then pick out Next.
Choose the app, subscription, or different item, then choose Submit. If you have been charged for a subscription you do not need, you may additionally cancel the subscription.
HOW TO GET AN ITUNES OR APP STORE REFUND ON IPHONE OR IPAD
Though Apple hasn’t built a way to request a reimbursement immediately into apps like the App Store or iTunes Store on iOS, you could begin the method there if you decide. The steps below display the procedure for the App Store, especially although the process is equal in Apple’s other digital stores.
Open the App Store.
Tap on your image within the top right to view your account. If you still need to get a photo set, this will be your initials.
Tap Purchased. If you have Family Sharing enabled, you’ll then want to hit My Purchases or the name of the person in your circle of relatives who made the acquisition you desire to are looking for reimbursement for.
Tap on the app you want to claim a refund for.
Scroll down the app’s list and faucet on Report a Problem. You’ll then be taken to Apple’s refund website in Safari.
Sign in to Apple’s site with your Apple ID person’s call and password.
From the drop-down menu, choose Request a reimbursement.
Select your refund request’s motive from the drop-down menu list.
Tap Next.
Tap Submit.
You ought to hear back from Apple within some days, whether or not your Request for money back is accredited. Note that if you are not eligible for a refund for the item you’ve decided on, the last button to submit your claim will be grayed out.
If you can not request money back on reportaproblem.Apple.Com
If the rate is pending, you canʼt request a reimbursement yet. After the price goes thru, try to ask for your money back again.
If you have an unpaid order, you want to pay for that order before you request a reimbursement. You should replace your charge statistics.
If you need to know why you were charged, review your family individuals’ purchases. If you’re your family organizer, faucet, or click the Apple ID button, then pick All. Purchases charged on your shared charge method seem.
If you already asked for a reimbursement
Refund eligibility may vary with the aid of the united states of America or its vicinity. See the Apple Media Services Terms and Conditions for details. In nations and areas with consumer law protections, customers preserve their rights under these protections. In Australia and New Zealand, purchasers keep their rights below the relevant purchaser safety legal guidelines and policies.
For excellent statistics on refund requests or other refunds you couldn’t request on reportaproblem.Apple.Com, contact Apple Support.